We follow a clear, professional process to ensure every maintenance job in Downtown Dubai is handled efficiently, transparently, and with guaranteed satisfaction.

1️⃣ Quick Diagnosis: Simply send us photos or short videos of the problem via WhatsApp. Our support team quickly identifies the issue — whether it’s an AC failure, water leak, or electrical fault — and assigns the right technician immediately.

2️⃣ Instant Quote: You’ll receive a transparent quote that includes the full scope of work, arrival time, and cost estimate. There are no hidden fees — you know exactly what you’ll pay before we begin.

3️⃣ Technician Arrival: Once you approve the quote, our certified experts arrive within 30–90 minutes, fully equipped with tools and spare parts. Each technician is DEWA and Dubai Municipality approved, ensuring safe, professional service every time.

4️⃣ On-Site Work: We inspect, diagnose, and fix the issue efficiently. Whether it’s plumbing, AC, or electrical work, our team tests everything and cleans up after completion — leaving your property spotless and functional.

5️⃣ Handover & Warranty: After the job, you’ll receive before-and-after photos, a digital invoice, and a written warranty. We also offer post-service support to make sure you’re fully satisfied with the work done.

💡 Pro Tip: For landlords and property managers, we maintain a digital maintenance log per unit — great for compliance, record-keeping, and handovers.